Help Desk
We are delighted to announce the establishment of a dedicated Help Desk at our College. This initiative aims to provide comprehensive support and assistance to students, parents, and other stakeholders seeking information about admissions, academic programmes ,other institutional activities, examinations, etc.
The Help Desk is staffed with friendly and knowledgeable personnel committed to addressing queries promptly and ensuring a seamless experience. Whether you are a prospective student or an existing member of our college community, the Help Desk is your one-stop solution for all inquiries.
Operating Hours:
Monday to Friday – 10:00 AM to 5:00 PM
For any assistance, feel free to reach out to us in person or contact us .
We look forward to serving you better!
Faculty In-charge
Contact Details:
Phone : +91 80125 33915
Mail : srkvcoen@yahoo.co.in
Students Grievance Redressal
STRUCTURE OF GRIEVANCE REDRESSAL COMMITTEE
The committee has Chairman, Co-ordinator and members. The Chairman, Co-ordinator and the members attend and redress the grievances in consultation with management and other faculty. To file the grievances by the teacher trainees a ‘Suggestion Box’ has been fixed at the college and for online mode provision has been given in the college website.
OBJECTIVES
- To create a platform where teacher trainees can express their grievances, regarding academic and non-academic issues including sexual harassment and ragging cases.
- To develop a responsive and accountable attitude among the stakeholders and thereby maintaining a harmonious atmosphere in the College campus.
- To get suggestions from the teacher trainees for further development.
- To ensure that the views of each grievance is respected and a way to redress the same will be identified.
LODGING OF COMPLAINT
- The teacher trainee may feel free to put up a grievance in writing and drop it in the ‘Suggestion box’ placed in the College.
- The Grievance Cell will act upon those cases which have been forwarded along with necessary documents.
- The Grievance Cell will ensure that the grievance has been properly solved in a reasonable time limit provided by the cell.
MECHANISM FOR REDRESSAL OF GRIEVANCES
A Grievance Redressal Committee has been established in the College of Education. The purpose and functions of the committee are explained to the students during Deeksharambh (Student Induction Programme). Students address their complaints including sexual harassment and ragging to the Principal either directly or by making use of the suggestion box placed in the college and online grievances redressal link available in college website. Serious issues are discussed during staff meetings and the rest are sorted out in and attempts to solve them will be planned. The feedback obtained from the students about the teaching performance of the faculty is also collected regularly and communicated to the concerned faculty in addition to take appropriate measure in the Statutory Committee meetings. It has become the basis for quality improvement.
MECHANISM FOR REDRESSAL OF GRIEVANCES IN EXAMINATION SYSTEM
The college has an effective mechanism for redressal of grievances pertaining to examinations. All the grievances related to evaluation are promptly addressed by the examination committee as per the rules and regulations of the college. A teacher trainee has the right to appeal in case he is not satisfied with the marks given in the continuous internal assessment test. The teacher trainee can seek clarification from the course teacher concerned. If not satisfied, the teacher trainee may appeal to the Principal. The Grievance Cell examines the grievances and ensures justice to the teacher trainee. In cases of grievances pertaining to any semester examination, there is a provision for retotaling, revaluation and personal verification of the photocopy of the answer script as per the college norms. The grievance cell looks into the complaints about valuation seriously and takes necessary measures to redress them.